Supplier Access

Receive Invite

• The supplier designated admin will receive an invite to the HIRC Vault
• Receive invite to [email protected] (Company = your company name)
• The @hircvault.org account allows suppliers to administer their Company site

First Login

• Go to https://teams.microsoft.com
• Click Sign In button
• Add your new account ([email protected])
• Click Send to send code to your new account
• When prompted, choose HIRC as the destination site

Follow prompts to setup Microsoft Authenticator app (see “MFA setup” tab for details)

Once Logged In

• Click Teams icon
• Select your Company site

Add Content

Select your Company Files

• Default display is “Posts”
• Choose “Files”
• Click Upload or drag-and-drop to add content

As policy, HIRC does not administer Supplier content or access

Add Customer Access

See “Add Customers” tab for details

Receive Invite & Setup MFA

Optional - Watch video

Receive invite to access HIRC Vault

1. Open invite
2. Accept invite

 

Accept the Microsoft permissions

• This prompt makes transparent that HIRC can view your activity on HIRC Vault

Click Next at Prompt

• This prompt prepares for multi-factor authentication setup

Click Next for Microsoft Authenticator

• This prompt notifies you that you’re about to setup Microsoft Authenticator (MFA)
• This step further increases the security of the HIRC Vault

 

Continue to follow the prompts until Microsoft Authenticator is complete

• When you see this screen, you’re done!
• Microsoft Authenticator will show the following new login ID
  • “Your work email”#EXT#hircvault.onmicrosoft.com

Login to the HIRC Vault online

Sign In | Microsoft Teams

Note: HIRC Vault is only accessible from the online teams

Activate customer view-only access

Select your Company site

• Your site is identified with your Company name and logo

 

Click the Files tab

• The Files tab is where you can load and share content with HIRC provider members

Open the Share Settings

Click the Share Icon

Click Manage Access icon

• Click icon

 

Click Grant Access icon

• Click icon

 

Enter and Select “All HIRC Providers”

 

Change access to Can't download

• Click edit dropdown, select “Can’t Download”
• Verify “Can’t Download” has been selected
• Click Grant Access

Success!

Providers

How do I request access to supplier resiliency information?

• Login to the HIRC Vault
• Click “Request Access” tab

What happens after I submit my access request?

• HIRC notifies supplier weekly as a batch request
• Suppliers have discretion on when and whom to grant access
• HIRC encourages suppliers to share with all HIRC provider members by default
• Transparency Badge recipients are encouraged to follow the default share option

What if the supplier doesn't approve my request?

• Have you implemented the core questions as part of your RFP / QBR process?
• Have you implemented the resiliency T&C?
• If yes to one or both, you can communicate these expectations to your supplier and request sharing

What is it?

Using Microsoft Teams, members are able to share resiliency information simply and securely at no cost.  Suppliers are encouraged to share artifacts pertaining to HIRC standards with customers.

How do I access vault content? (providers)

See request access

Why should I share my executive summary? (suppliers)

Customers desire it.  Suppliers awarded the resiliency badge have an opportunity to share a portion of the results for transparency and partnership.

Why should I share my BCM assessment? (suppliers)

Customers desire it.  It fulfills one of the core questions for RFP / QBR.  Suppliers awarded the transparency badge have an opportunity to share with customers simply, securely, and at no cost.

What does the executive summary contain?

Scores by subdomain and assessor comments.  None of the supplier artifacts are included.

Is it secure?

Yes, it’s built on Microsoft Teams.  Network communications in Teams are encrypted by default.  Multi-factor authentication is enforced for all users.  Downloads can be restricted.

Is it confidential?

Yes, only members have access.  Domains are restricted.  All members are under a signed confidentiality agreement.  Terms of Use cover privacy and more.

Help is here

Can I get live help?

Absolutely.  Just contact HIRC.  We’ll setup a call to walk you through each step.

I can't login

Are you using the web version of Teams?

HIRC Vault is only accessible online.  Login at https://teams.microsoft.com

 

Is there a red triangle next to your ID in the upper right corner?

• If yes, click the red triangle icon.
• It should prompt you to use Microsoft Authenticator to approve login to your HIRC Vault guest account.

Multifactor authentication isn't working

Follow the Multifactor Authentication steps.

Alternatively, try the appropriate Guide

• Provider Guide
• Supplier Guide

If still no luck, contact HIRC.

Microsoft Authenticator: We're sorry, we ran into a problem. Please choose "Next" to try again.

To avoid any other account credentials in cache, in any internet browser remove all browser cache and navigation history from “All time” select all options to clean, then go to: https://teams.microsoft.com/