HIRC Board has requested an enhancement to the existing Scorecard 1.0
Key Objectives:
- Explore additional measures to add to v1.0
- Gain broad industry adoption of v2.0
- Explore supplier-to-provider scorecard template
Examples:
- Transparency Badge Y/N
- Perfect order
- Partnership: degree of ownership of gaps and resolutions
- Problem resolution: degree of collaboration and subject matter expertise
- Performance: recovery timeframe for supply disruptions
- Resiliency: capability to accommodate demand spikes
- Communication: proactive notification of process changes