In the news
A new healthcare industry standard and evidence-based assessment that evaluates supplier resiliency at a product category level.
The badge enables 1) providers to more readily select suppliers with demonstrated resiliency, 2) suppliers to better compete on the merits of resiliency, 3) reduces redundancy in evidence gathering, and 4) increases partnership.
Adoption of the badge reduces the risk of supply disruption in the US healthcare supply chain.
Over 50 provider and supplier organizations and 350 healthcare leaders contributed more than 3,000 hours of combined effort to produce the standard.
The badge is a robust inside-out assessment. Artifacts include key performance indicators (KPIs), policies & procedures, survey responses, and interviews. These key data requests provide the foundation to conduct an in-depth diagnostic of an organization’s resiliency.
Domains including: demand planning, inventory management, logistics, supply chain visibility, supplier management, risk management and contingency, operational healthcare, and market.
Each domain includes subdomains, for example: demand variability management, stockout and backorder management, end-to-end network design, extended supply chain mapping, supplier performance management, business continuity and mitigation planning, performance metrics and management, and market stability.
Based on a review of academic literature:
Definition
The adaptive capability of the supply chain to detect, anticipate, respond to, and recover from disruptive events by maintaining transparency and continuity of operations at the agreed upon service level, with high levels of communication and influence over structure and function.
Attributes
A 3-level maturity model has been developed as part of the Badge Program. The model has been developed at the domain and sub-domain level of granularity. Specific maturity criteria are provided for each combination of domain, sub-domain and level of maturity.
Each question is weighted by importance (high/med/low), attribution density, community subject matter sentiment, criticality, and normalized for appropriate relative impact.
Suppliers receive a maturity model grading of 0-3 on each of 31 subdomains and an overall assessment:
9 out 10 provider leaders in HIRC say “yes” to the following:
The resiliency badge will have a meaningful impact on:
Large IDN leaders:
“We will leverage the badge as part of our RFP process and sourcing criteria. The presence and performance of the badge will assign points to our selection, the same way we judge on cost, quality, diversity and service.”
“The resiliency badge will play a meaningful role in our strategic sourcing criteria for critical products. We will incorporate in business reviews and performance expectations.”
Standard pricing is $85k. Member pricing is $75k. Reduced pricing is available for early adopters. Cost covers the four week third party assessment and attestation. Badges expire after three years.
We estimate 1 FTE to coordinate internally, and fractional FTEs across each of the 8 domains to address the assessment. Timeline is approximately 4 weeks.
Privacy, security and confidentiality are stringently protected. All data is managed via a secure third-party SaaS. Suppliers have full control over data sharing.